Effective Date: 04-12-2024
At Villas Brites, we value your privacy. This Privacy Policy explains how we collect, use, protect, and share the personal information you provide through our website. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following personal information when you use our website or contact us:
- First and Last Name: To identify and personalize communications.
- Email Address: To send booking details and respond to inquiries.
- Phone Number: To provide support and details about your booking.
- Booking Details: Including preferences and stay dates.
- Message: Information provided by you in the contact form.
2. How We Use Your Information
We use the collected data for the following purposes:
- Booking Management: To process and confirm your apartment reservations.
- Communication: To respond to inquiries and provide information about your stay.
- Customer Support: To ensure a positive experience before, during, and after your stay.
- Marketing: To send promotional communications and special offers, if you have consented to receive them.
3. How We Protect Your Information
We implement technical and organizational measures to safeguard personal information against unauthorized access, use, or disclosure. Only authorized staff or service providers have access to your data, under strict confidentiality.
4. Sharing Your Information
We may share your personal information in the following cases:
- Service Providers: With trusted third parties who assist in operating our services, such as payment processors or booking systems.
- Legal Requirements: When required to comply with laws, regulations, or respond to lawful requests from authorities.
We do not sell or rent your personal information to third parties for commercial purposes.
5. Data Retention
We retain your information as long as necessary to fulfill the purposes described in this policy or to comply with legal, tax, or regulatory requirements.
6. Your Rights
Under applicable data protection laws, you have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request updates to incorrect or incomplete information.
- Deletion: Request the deletion of your data, except when we are required to retain it for legal reasons.
- Objection: Object to the use of your data in specific circumstances.
- Withdrawal of Consent: Withdraw your consent for the use of your personal data, where applicable.
To exercise these rights, contact us at geral@villasbrites.com.
7. Cookies and Tracking Technologies
Our website may use cookies to enhance user experience and improve navigation. Cookies are small files stored on your device. You can manage or disable cookies through your browser settings, but this may affect the website’s functionality.
8. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy periodically. Significant changes will be communicated through the website or email. We recommend reviewing this page regularly.
9. Contact
If you have any questions or concerns about this Privacy Policy, please contact us:
- Address: R. Vale do Burgau 16, 8600-146 Budens, Portugal
- Phone: (+351) 965 760 062 (National mobile network call)
- Email: geral@villasbrites.com